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Data-based solutions to boost customer experience

Data-based solutions to boost customer experience

Industry: Transport Industry
Year: Year 2 (2015-16)

An airline network sought to transform data into actionable intelligence, using big data and real-time analytics to test and develop new business solutions for a customer-centric travel experience.

DBA developed big-data infrastructure and carried out data analysis using machine learning and other data analytics methods, applying algorithm design, computer programming, software management, big data and data analytics skills, and business knowledge.

Our team produced an operational code and project reports on specific research projects including ticket pricing.